- In case you have received a defective or a damaged product, you will be eligible for a replacement/ refund or exchange. Shipping charges applicable
- To return an unused defective/ damaged product, or in case the customer is not satisfied with the ordered product, an intimation of the same must be made to us via e-mail to email@example.com or by call to 044 4354610 (Mon-Sat 9:00 am to 6:00 pm IST) within 7 days from the receipt of the product, and the product must be returned to Corporate Concepts within 15 days from the product receipt date.
- If you are sending us an email, it should contain comprehensive details of the defects/complaints of the order/package delivered to you. Please note that Corporate Concepts shall examine the returned products for all such defects/variations, on the basis of the customers’ e-mails.
- The products returned should be in original condition, unused, should have original tags/labels in place and folds intact and returned along with the box in which the product was delivered. The product shall be considered for exchange/ refund only if the customer meets all the above-mentioned criteria.Damaged/ defective items must be returned in the original condition (as you received it), along with the box in which the item was delivered.
- In case the product tag is removed/ damaged, return policy will not be applicable for the same.
- Never send back an item without consulting with us.
NOTE: In case of any queries related to returns, we advise you to call us at 044 4354610 ( Mon – Fri 9:00 am to 6:00 pm IST) or email your query to firstname.lastname@example.org
Please have your Order Number/Registered Email id, Product Name and your Pick-Up Address information ready before you call